Frequently Asked Questions

We offer a comprehensive range of professional care services including personal care, live-in care, specialist dementia care, and companionship care. Each service is tailored to meet individual needs, promoting independence and wellbeing in the comfort of your own home.

Our commitment to excellence includes comprehensive carer training, regular care plan reviews, and maintaining high CQC standards. All our carers undergo thorough DBS checks and receive ongoing professional development to ensure the highest quality of care.

Our visiting care provides scheduled support at specific times, ideal for those who need assistance with daily tasks. Live-in care offers 24/7 support with a dedicated carer living in your home, providing comprehensive care and companionship.

Yes, we understand care needs can arise suddenly. We can typically arrange care services within 24-48 hours, ensuring you or your loved one receives support when needed most. Contact our team for emergency care arrangements.

We provide expert care for various conditions including dementia care, complex care needs, and overnight care. Our specially trained carers ensure personalized support tailored to each individual's specific requirements.

Our dedicated dementia care service includes specially trained carers who understand the unique challenges of memory care. We focus on maintaining familiar routines, ensuring safety, and providing cognitive stimulation activities.

Our carers undergo comprehensive training including first aid, moving and handling, medication management, dementia care, and safeguarding. They receive ongoing professional development to maintain the highest standards of care delivery.

Yes, our trained carers can assist with medication management, including reminders, administration support, and maintaining medication records. We work closely with healthcare professionals to ensure safe medication practices.

Yes, our compassionate carers are trained in palliative and end-of-life care, working alongside healthcare professionals to provide dignified support in familiar surroundings. We focus on comfort, pain management, and emotional support for both clients and families.

Care costs vary based on individual needs and service type. Visit our pricing page for detailed information, or contact us for a personalized quote. We're transparent about our pricing and can guide you through various funding options.

Various funding options exist, including local authority support, NHS Continuing Healthcare, and private funding. Learn more on our funding guide page, or contact our team for personalized advice.

We proudly serve South Warwickshire, including Leamington Spa, Warwick, Kenilworth, and surrounding areas. Visit our Areas We Cover page for full details. We are always looking to expand our operation, so if you cannot find your location get in touch to understand if we can help

We carefully match carers based on care needs, personality, interests, and preferences. This person-centered approach ensures compatibility and builds trusted relationships between carers and clients.

We maintain a consistent team of carers for each client. If your regular carer is unavailable, we provide a fully-briefed replacement carer who is familiar with your care needs and preferences.

Yes, we encourage initial meetings between carers and clients. This helps ensure comfort and compatibility before care begins and allows us to refine the care plan based on personal preferences.

We maintain high standards through regular care reviews, client feedback, carer supervision, and continuous training. Our services are regulated by the Care Quality Commission (CQC), ensuring compliance with national care standards.

We regularly review care needs and can adjust your care package as required. Whether you need more support or different services, we're flexible and responsive to changing circumstances.

We assign a dedicated care team to each client, maintaining consistent carers who understand your needs and preferences. This approach ensures reliable, personalized care delivery and builds trusted relationships.